Click & Collect

Click and Collect is our free, ‘collect in store’ service. Orders will be available for collection from the till point in The National Archives shop. For opening hours see here.

Orders placed before midnight will be ready for collection in 48 hours (Monday to Friday) from 11am onwards. You will receive a confirmation email to confirm that the order is ready to collect:in the unlikely event that your order will not be ready in time we will contact you. Once orders are ready, they can be collected during shop opening hours Tuesday to Saturday.

When collecting your order, please ensure you bring a copy of your order. We will accept a printed copy or you can show us a copy of the email confirmation on your phone or tablet.

In the unlikely event the item(s) you ordered is not available; we will contact you as soon as possible within working hours. If you have any concerns regarding your order or require more information on this service, please contact us.

If someone is collecting an order on your behalf they will need to bring a copy of your order confirmation.

We will make every effort to have your goods available for collection within the estimated timescales. However delays are occasionally inevitable during busy periods or due to unforeseen factors or events outside our control.